REFUND & RETURN POLICY – Lovelee Collections

Effective Date: April 3, 2026

Return Window

Returns are accepted within 15 days of delivery.

Return Conditions

Items must:

  • Be unused
  • Be in original condition
  • Include original tags
  • Be returned in original packaging

Refunds

Refunds apply only for:

  • Defective products
  • Legal withdrawal cases

Methods:

  • Bank transfer: 5 business days after receiving product
  • Payment reversal: up to 15 business days (handled by bank)

Exchanges

  • Subject to inventory availability
  • Only equal or lesser value products allowed
  • Price difference issued as store credit

Store Credit

  • Valid for 6 months
  • Non-refundable
  • Cannot be exchanged for cash

Non-Returnable Items

We reserve the right to deny returns that do not meet conditions.

Return Shipping

Customer may be responsible for return shipping costs unless the item is defective.

Contact

Email: loveleeadmi@gmail.com